During the checkout process, we collect specific personal information to ensure an efficient and seamless transaction. This information includes your first and last name, billing address, and contact details such as your email address and/or phone number. We use this information to provide access to purchased products, record past purchases, and reach out to customers in case of any issues. Rest assured, we respect the privacy of our customers. arcRewrite does not engage in the selling or sharing of your personal data. Our primary objective in collecting this information is to provide you with a secure, personalized, and efficient experience when using our services.
In certain situations, we may share your data. These situations include legal requirements such as a judicial proceeding, court order, or legal process served on our website; when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others; or in the event of a merger, acquisition, or any form of sale of some or all of our assets. In such transactions, user information, including personally identifiable information, could be one of the transferred assets.
In order to facilitate transactions on our website, arcRewrite uses WooCommerce with WooPayments, a reputable payment processing platform. While you will be asked to provide payment information, such as credit card details, please note that arcRewrite does not directly access or store these details. Instead, this sensitive data is handled and processed securely by WooPayments.
arcRewrite collects information through various forms on our website. When you submit a form, we collect and store the information you provide. This information is solely for the use of arcRewrite and is not shared with any external entities.
In addition to the information gathered through forms, we use Google Analytics to understand the usage of our website better. This allows us to collect statistical data such as the number of visitors, their geographic location, the pages visited on our site, and more. This information is aggregated and anonymized by Google Analytics and does not include personally identifiable information. It helps us to enhance our services and provide a better user experience.
At arcRewrite, we take stringent measures to ensure the safety and confidentiality of your information. Access to personal data is limited to authorized administrators who are required to maintain secure passwords and uphold the highest level of data security.
We rely on the inherent security protocols of WordPress and WooCommerce to guard against unauthorized access or breaches. These trusted platforms are equipped with robust security features designed to protect your data.
However, it’s important to note that no method of transmission over the Internet or 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security. That said, maintaining the confidentiality and integrity of your personal information is a responsibility we take very seriously.
Users have the right to request that their data and purchase history be deleted from our records. Upon such a request, the data will be removed from our production servers.
However, please note that in certain circumstances, specific purchase information may be retained in our archives in compliance with tax laws or other regulatory requirements. These records are securely stored and only accessed when legally mandated.
It’s important to understand that deleting your data from our production servers does not guarantee its immediate removal from our archive systems. We will, however, ensure that any archived data remains protected and is not used for any other purposes.
We are based in New Mexico, United States, and comply with its laws and regulations. In response to a request by law enforcement or other governmental authorities, or in the event of a legal dispute or where required by law, we may disclose certain personal information.